Cases - Robin Assistant

Challenge

Introducing Robin Assistant: innovative software for individuals with special needs and their caregivers, catering to conditions like autism, Down syndrome, Alzheimer's, dementia, and brain injuries.

Our challenge? Crafting a conceptual revamped dashboard that works for healthcare providers and clients, ensuring improved user experience, clarity, and efficiency in daily tasks.

Our brief was on refining 1 aspect of the dashboard, honing the look and feel to perfection within a single sprint, in time period of 4 weeks total. We decided to focus on remaking the process of adding a client into the system, because it marks the beginning of the cycle and required the most significant makeover.

My part

As part of a collaborative team of four, I assumed the role of UI/UX designer, closely collaborating with the front-end developer to ensure a delightful user experience within the dashboard.

Therefore I designed the interactions itself and worked with the Front end dev to get those interactions feel smooth and enjoyable to use.

Simultaneously, I collaborated with the graphic designer to refine the renewed branding, ensuring a cohesive and intuitive UI that aligns seamlessly with Robin Assistant's message.

Key factors in our journey to succes

To ensure the success of this project, our foremost priority was tailoring the dashboard to suit the needs of the specific target audience. In this case, clarity was paramount. The dashboard had to deliver a seamless, efficient experience, prioritizing speed and enjoyment, while also guaranteeing functionality without any potential hazards.

In addition to these essential requirements, our client sought an updated UI for a more modern and streamlined look. Our key focus areas were ensuring ease of use, enjoyable interactions, swift functionality, and a clear, functional flow throughout the dashboard.

A clear and easy to use experience

To achieve an easy, enjoyable, functional, and clear dashboard, we applied key factors to both our design system and the working product.

In the design system, our focus was on clarity and reliability, reflected in elements such as our color palette and font selection. We infused fun into the design by integrating yellow accents with blue and white, and introducing playful interactions in the branding, evident in buttons and illustrations.

For clarity in task explanation, we used icons in blue and yellow colors, aiding the client in distinguishing between task elements - the object and the objective - for step-by-step tasks.

Interactive pleasure

In our approach, we aimed to infuse the caretakers' and clients' environment with a sense of fun and playfulness. Rather than creating a mundane, commercial dashboard, we strived for a user experience that brings smiles to the faces of those who are in healthcare services.

To achieve this, we made clients feel appreciated and valued by incorporating playful and slightly goofy illustrations that represent them, evident in elements like the loading screen animation. Similarly, for caretakers who interact with both clients and the dashboard, we aimed to personalize the experience, making it feel more engaging and relatable.

Building the dashboard

Ensuring responsiveness was crucial as the dashboard would be used on both iPads and desktops. This required crafting different layouts for various screen types while ensuring efficiency and memorability for users. Collaborating closely with the front-end developer, we made choices aligned with our key factors.

The primary challenge was creating an interface on iPads that was as efficient as on desktops. Ultimately, we succeeded in designing a layout that resonated with our vision and provided a smooth user experience on both devices

Making the expierence

Throughout the dashboard development process, the collaboration between myself and the front-end developer was marked by teamwork and practical problem-solving. We coordinated efforts, especially in areas like implementing interactions and ensuring responsiveness.

I offered support by providing alternative design solutions and insights into user behavior. Together, we tackled challenges such as optimizing performance and integrating animations. Our collaborative approach ensured that the dashboard met both design goals and technical requirements, resulting in a smooth user experience.

Casebrief: Robin Assistant

Robin Assistant